Returns policy

Defective products or lost parcels

If your item is defective or hasn't arrived, contact us within 30 days
Send a photo of the issue (if defective) or your order number
We cover the full replacement, at no cost to you

Contact : contact@ansaralmahdi.app

Wrong size or change of mind

Our products are made to order
We do not accept returns for wrong size or change of mind
Please check the size guide carefully before ordering

Delivery times

Production: 3 to 7 business days
Delivery to Europe: 5 to 10 business days
A tracking number is sent to you as soon as your order ships